#ethics

News

Aug 28, 2020
2 min

CLE:Ethics of Client Communication-Using Emotional Intelligence To Improve Your Communication Skills

A lawyer’s failure to communicate is the number one issue clients cite in bar complaints, complaints over attorney fees, bad reviews online, and even malpractice claims. But attorneys are also responding to client requests and providing the required information. So what is getting missed in translation? This course is an in-depth exploration of what constitutes effective client communication and how to avoid ethical violations and client dissatisfaction. The program will ide

Apr 10, 2019
1 min

Francine Tone, a Lawline Faculty Member. Three CLE Courses Available at Lawline.com

Francine Tone is now a faculty a Lawline.com, an online CLE provider from whom over 120,000 attorneys are earning credit. Find the courses listed on Francine Tone's Faculty Page. All courses are available directly to your law firm, attorney group, and local bar associations. Contact us to book these courses. #ContinuingEducation #ethics

Apr 3, 2019
2 min

CLE: Cyberspace Danger Zones: The Ethics of Attorney Advertising

Each day, new technology and global regulations are implemented to impact how the internet is used across the globe, including American law practices. The American Bar Association Model Rules 7.1, 7.2, 7.3 and 7.4 relate to advertising, solicitation, and communication to the public about an attorney and services offered by the attorney. Rule 1.1 on competence also requires attorneys to be aware of the effect of relevant technology. Technology has changed significantly in rece

Nov 16, 2018
2 min

Overcoming the Impact of Chronic Stress: How to Successfully Maintain Your Competence and Your Legal

When does brain function interfere with your ability to be competent? When is your brain bandwidth overloaded (even when you don't realize it)? Ever feel like you just don't have any more bandwidth to deal with the next problem (much less a crises)? Stop Letting Lions Eat Your Practice (And Eventually You) deals with identifying stressors, learning to manage stress and how to get control of how your brain bandwidth is used so you can be more competent than you've ever been. T

Oct 24, 2018
2 min

What do Lions have to do with Being a Lawyer?

While many attorneys are winning battles in the courtroom, they are losing battles in their lives. They are often overworked, unappreciated, and unhappy; and attorneys are almost four times more likely to suffer from depression than people working in other fields. The suicide rate is so alarming, several Bar Associations are working on combating the crises in the industry. How did it get so bad? Are you at risk? Is your partner or an associate at risk? Attorneys, as do so man

Jan 22, 2018
1 min

Engaging. Interesting. Ethics CLE Will Leave You Inspired.

"It was refreshing and inspiring to hear you and I look forward to receiving your book." - Fred Deltorchio In response to "The best aspects of the program were," one participant stated: "the science behind why clients act/react the way they do; personal experiences in context of subject." Photo by Pixabay.com [pexels.com] "Brain diagrams and photos were very helpful. Great icons and visual examples ... She described issues very effectively ... step by step." - Jennifer H. "Gr

Dec 18, 2017
2 min

Client Communication Ethics CLE Offered at Bar Associations

Want clients who are your champions and refer all their and their friends' business to you? Want clients who pay their bills timely without quibbling? Want to reduce phone calls and distractions? Want to free up time - for more cases or improved lifestyle? Want to eliminate client grumblings and complaints? Want to feel appreciated? Want to know what you can do to keep your client trusting you even during the heated battles of litigation? Learn about Francine Tone's time-prov

Aug 17, 2017
1 min

Client Trust Ethics CLE Presentation Receives 5-Stars

On August 16, 2017, Francine Tone presented her California State Bar Approved Ethics Continuing Education Course "Keeping Client Trust Even When Things Go Wrong" to the El Dorado County Bar Association. Before approximately 30 lawyers, she covered the Rules of Professional Responsibility which set out the minimum attorney conduct relating to client communications. She explained that meeting these minimum requirements was insufficient to deal with clients who become angry, fru

Jun 9, 2017
2 min

Ethics Course Approved by California State Bar

The California State Bar has approved Francine Tone as a Continuing Education Provider to present her program "Keeping Client Trust Even When Things Go Wrong" for 1-Hour Ethics credit. PRESENTER Francine Tone, an appellate law specialist and author of the #1 bestselling book What Every Good Lawyer Wants You to Know, explores the question: How do we help our clients experience the legal system without walking away with a cynical view of the system, the judiciary and even their